Contact

text2diagramis built and maintained by a small team. We read every message. Please use the channel that best fits your question — you'll get a faster and more useful reply.

Bug reports & feature requests

Open an issue on GitHub — it's the fastest path and lets other users benefit from the answer.

https://github.com/diaozxin007/text2diagram/issues

Please include: the prompt you used, the diagram type you selected, what you expected, and what you got. Screenshots of the Mermaid error (if any) are always welcome.

Business, partnership, press

Email us: diaozxin@gmail.com

We answer business, partnership, higher-volume-usage, and press inquiries here. For product bugs please use GitHub — email replies take longer.

Response time

• GitHub issues: typically within 2 business days. Weekend / holidays may take longer.
• Email: typically within 3 business days.
• Security reports: please email us with the subject line prefixed [SECURITY]. We'll reply within 1 business day and coordinate a disclosure window.

What we won't do

• We won't share your email or your prompts with anyone.
• We won't add you to a marketing list. If you email us we only reply to that thread.
• We won't sell you a paid tier over email — pricing (when there is any) is always public on the site.

See the privacy policyfor full details on what we collect and what we don't.